How to get a perfect white cloud in animal jam

ok so today i got a new flag and a thunder cloud for my flag any ways i placed my cloud inside my barn den and look wht happend  when i placed it in the barn den and only in this spot it turned white and didnt make thunder now this is wht it suposed to look like its black and when i place it in a spot in the princess castle it does that glitch agin (this is a good way just to get a white perfect clpud :) )

I called animal jam .3.

ok so i was by my self cause i came home early from school ( cause me sick :( ) and my mom leaft a couple minites ago to pick up my older brother and (ive never done this by my self) i called animal jam to say that it rocks and that i was one of the people (or maybe just me!) that said they should have pets in dens and that i was happy that they put it in the game and he said "that was very kind of me and i should jam on about ideas" so yea it was cool .3. their number is here (also when you call the number it comes up with grorrvy music and its funny) (NOTE: when i called the number it said i had to call with a 1) any ways heres the number